Returns

Returns Information

USA Returns International Returns

USA Customers: Need to Return Something?

We cover the return shipping.

Simply send us an email to Support@swakdesigns.com. Note the subject line return followed by your order number. Please be sure you note the following in your email before sending.

Order Number
Customer Name
Items being returned
Reason for return

Once we receive the email we will then email you back a pre paid shipping label. Simply print it out and attach it to a bag or box to be returned. Ship return to the following address.

Mailing address:
Sealed with a Kiss / Returns
1115 S. Los Angeles St. #4 ~ Los Angeles, California 90035

Standard Items:

Sealed With a Kiss Designs will gladly accept unwashed and unworn merchandise for return by mail. Items must be returned in original condition and have all tags and labels attached. Items must be in new condition ONLY and be unworn, unwashed, unsoiled, undamaged, unaltered and fragrance-free.

International customers will be responsible for their return shipping costs.

Please note, if Return requirements are not met, items will be returned to you and no refund/store credit will be given.

~ To receive a full refund, the return must be postmarked up to 45 days from date of receipt.
~ Items returned past the 45 day Return Policy are eligible for merchandise credit only.

After we receive your return, it can take up to 30 business days to process your return. Returns are refunded in the method of original payment. Please allow one billing cycle for the credit to appear on your statement. Please note: Return shipping charges are non-refundable.

We Do Not Offer Exchanges within Our Company.

BOGO Promotions:
During a Buy One Get One (BOGO) Free promotion, customers will buy one promotional item (paid item) and receive another promotional item of equal or lesser value for $0.00 (free item).

~ If you want a full refund: Both promotional items must be returned together to receive a refund of full purchase value.

International Customers:

Sealed With A Kiss Designs will gladly accept unwashed and unworn merchandise for return by mail. Items must be returned in original condition and have all tags and labels attached. Items must be in new condition ONLY and be unworn, unwashed, unsoiled, undamaged, unaltered and fragrance-free.

To start an International return, simply follow the return instructions located on the back of your invoice. If you no longer have your invoice, it’s not a problem. Simply bag your return, write the website order ID on the package and send it back to:

SWAK Designs / Returns